Three models. One goal.
IT that works without you thinking about it. Transparent pricing. No seat minimums that punish small teams.
Our services, one by one
IT Support
Troubleshooting, tickets, device management, on-site help.
Cybersecurity
Managed EDR, email security, awareness training, incident response.
Backup and Recovery
Tested backups, M365 protection, recovery planning.
Networking
UniFi installs, Wi-Fi, cameras, structured cabling.
Microsoft 365
Migration, licensing, security, and device management with Intune.
Artificial Intelligence
Copilot, automations, customer assistants, governance.
Virtual CIO
Roadmap, budget, and vendor decisions, on a schedule.
Monitoring
Continuous health checks on every computer and server, so most problems get fixed before you notice them.
IT on autopilot.
Per user, per month, billed monthly. Four plans give a clear upgrade path as your needs grow.
Billing
Per user, fixed monthly
Scope creep
Our problem, not yours
Annual agreement
negotiated with you
For very small teams
- Patching + monitoring
RMM
Software on each computer and server that reports its health back to us, and lets us fix things without interrupting you.
- Help deskBusiness hours
- Next business day
P1 SLA
A written commitment on how fast we respond, stated per severity rather than left to goodwill.
- SecurityManaged AV
- BackupCloud files
- None
vCIO
A part-time IT director. Sets the technology roadmap, plans the budget, and handles vendor decisions, without a full-time executive salary.
For small teams
- Patching + monitoring
RMM
Software on each computer and server that reports its health back to us, and lets us fix things without interrupting you.
- Help deskBusiness hours
- 4 hours
P1 SLA
A written commitment on how fast we respond, stated per severity rather than left to goodwill.
- SecurityManaged AV
- BackupCloud files
- NetworkMonitoring
For growing teams
- + automation
RMM
Software on each computer and server that reports its health back to us, and lets us fix things without interrupting you.
- Help desk7-7 + weekends
- 1 hour
P1 SLA
A written commitment on how fast we respond, stated per severity rather than left to goodwill.
- Security
EDR
Security software that watches for suspicious behaviour on a device and can isolate it automatically, rather than only recognising known viruses.
- BackupImage + M365
- Quarterly review
vCIO
A part-time IT director. Sets the technology roadmap, plans the budget, and handles vendor decisions, without a full-time executive salary.
24/7 MDR available as an add-on, priced to your fleet. Just ask.
For large teams
- Help desk24/7 emergency
- 15 minutes
P1 SLA
A written commitment on how fast we respond, stated per severity rather than left to goodwill.
- Security
EDR + 24/7 MDR
Security software that watches for suspicious behaviour on a device and can isolate it automatically, rather than only recognising known viruses.
- Backup
Full BCDR
The plan for keeping the business running through a serious failure, and getting back to normal afterwards.
- Monthly roadmap
vCIO
A part-time IT director. Sets the technology roadmap, plans the budget, and handles vendor decisions, without a full-time executive salary.
- OnsiteUnlimited on-site included
Team sizes are a guide, not a rule. A smaller team can take a higher plan and pay that plan's minimum. Starter is the one exception: it stops at five users.
À la carte. Bundle 3 or more for 10% off.
You handle some IT internally. We fill specific gaps. Mix and match.
Backup management
Datto/Veeam/Synology monitoring + restore testing.
Fixed-fee. No surprises.
One-off work, or a way to work together before a longer engagement.
- UniFi network install · small office (1 AP, switch, gateway)$1,800 – $2,800 + HW
- UniFi network install · mid office (3–5 APs, PoE, UDM Pro)$3,800 – $6,500 + HW
- UniFi Protect camera system (4–8 cameras + NVR)$2,500 – $5,500 + HW
- Microsoft 365 migration$85 – $145 / user
- Workstation setup & deployment$145 / device
- Security check-up · one visit, a two-page report$495 flat
- Cybersecurity assessment & report$1,200 – $2,800
- Server / NAS install + configuration$1,200 – $2,800 + HW
- Office relocation / network move$2,500 – $6,000
Remote support
- Remote support (business hours)$125 / hour
- Remote support (after hours)$185 / hour
- Prepaid remote block · 10 hours$1,095 (save ~12%)
- On-site visit · when remote won't cut it (within 40km)$145 / hour
- Emergency (24/7, 2hr response)$250 / hr + $200 callout
Not sure which tier fits?
A quick conversation will sort it out. We'll look at your team size, your tools, and what's actually breaking.
Book a call →