Your first 30 days with YDS
Changing IT providers feels risky, so here is exactly what happens after you say yes. No surprises, no jargon, and almost none of your time.
What actually happens, and when
Every onboarding follows the same five stages. Your team keeps working normally through all of them.
Before day one: the decision
A free 30-minute call, then a short written proposal with the exact monthly amount. If it works for you, we sign a month-to-month agreement. No multi-year commitment, ever.
Week 1: discovery and access
We inventory your workstations, servers, network, and software vendors, and we collect credentials into our secured vault. If you are leaving another provider, we handle that conversation; they do not need to cooperate for this to work.
Week 2: deployment
Our management agent goes on every device and monitoring comes online. From this point your staff can reach our bilingual help desk directly, with one address to remember.
Week 3: security and backup baseline
We bring patching up to date, apply the security controls of your plan (multi-factor authentication, endpoint protection), and configure backups. Then we restore a test file to prove they work. A backup nobody has tested is a wish, not a backup.
Week 4: documentation and your 30-day review
Your environment is documented: what you own, how it is configured, where the risks are. We close the month with a review meeting: what we found, what we fixed, and what we recommend next, with no obligation attached.
What we need from you
About 2 to 3 hours, total
One call to decide, one short session for access and introductions, one 30-day review. That is the whole first month of your time.
A signing authority
Someone who can approve the agreement and authorize us with your software and service vendors.
Your vendor list
The software and services your business pays for: accounting, line-of-business tools, internet, phones. A rough list is fine; completing it is our job.
Your old provider is not a blocker
We document first and take over monitoring second. If your former provider cooperates, great, and if not, the plan above still works.
No interruption for your team
Nobody loses a workday to the transition. Support simply starts answering faster, in the language your team prefers.
Bilingual from day one
Help desk in French and English from the first ticket, for every plan.
The first step is a 30-minute call
It is free, and you leave with an honest opinion of your current setup either way. Plans and prices are public on our services page.
Book a call →