IT support that answers.
A frozen workstation, an email that will not send, a printer with attitude: you write, we fix. Bilingual support, remote or on site, for small businesses in Gatineau, Buckingham, and the MRC de Papineau.
The day-to-day, handled
Troubleshooting and tickets
Workstations, peripherals, software, accounts. You open a ticket by email; we keep you posted until it is resolved.
Device management
Inventory, updates, security patches, and continuous monitoring on every workstation through our RMM tooling.
Accounts and onboarding
Employee arrivals and departures: accounts, email, access, and a ready workstation on the first morning, deactivated on the last evening.
On site when it matters
Most problems are solved remotely. When they are not, we come to you, within a radius of about 40 km.
No surprise commitments
Start hourly or with a prepaid block, then move to a monthly per-user plan once the relationship has earned it. Time overruns on a plan are our problem, not yours.
Detailed rates, the three plans, and the a-la-carte modules live on the Services and pricing page.
Not sure which tier fits?
A quick conversation will sort it out. We'll look at your team size, your tools, and what's actually breaking.