Clinic IT, treated like it.
A patient record is not just another file, and a full waiting room cannot wait for a reboot. We support Outaouais clinics, dental offices, pharmacies, and health professionals with that reality in mind.
Four clinic priorities
Protected patient data
Encrypted workstations, named accounts with multi-factor, and tested backups of your EMR and documents, on the 3-2-1 rule.
Law 25 compliance
Incident register, agreements with your EMR and imaging vendors, published policy: the same measures we apply to our own records.
Systems that keep the schedule
Continuous monitoring, redundancy where it counts (internet, local backup), and interventions planned outside appointment hours.
Bilingual front-desk support
Your reception staff gets help in their language, without jargon, fast: a blocked front desk is an overflowing waiting room.
Quiet in the clinic, strict with the data
We work around your appointment schedule: planned visits, weekend migrations, and never improvised maintenance on a Monday morning. Your specialized vendors (EMR, imaging, lab) stay yours; we handle everything around them and speak to them on your behalf.
The foundation of everything: healthy, monitored workstations and managed cybersecurity with detection and response on every device.
And because a clinic handles health information, our Law 25 program is built for your sensitivity level, not an online shop's.
What clients say
“In my management role at a medical clinic in Gatineau, I had the pleasure of working with Jonathan for several years while he provided our IT support. I can confidently speak to the exceptional quality of his service.
Jonathan was consistently professional, responsive, efficient, and attentive to our needs. In a clinical environment, where technical issues often need to be resolved quickly, we could always rely on him to find effective solutions and follow through to ensure everything was working properly.
Beyond his technical expertise, I especially appreciated his patience, professionalism, and ability to explain technical matters in a clear and straightforward way. No matter the situation, he remained calm, courteous, and focused on finding the best solution.
I consistently received excellent service from Jonathan and would not hesitate to recommend him to any organization looking for a knowledgeable, reliable, conscientious, and trustworthy IT professional.”
Originally provided in French; translated for publication.
Not sure which tier fits?
A quick conversation will sort it out. We'll look at your team size, your tools, and what's actually breaking.